1. Introduction

Welcome to SoraFlow. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data when you visit our website and use our services, and tell you about your privacy rights.

2. Information We Collect

We collect and process the following types of information:

• Account Information: Email address, name, and authentication credentials when you create an account
• Usage Data: Information about how you use our service, including videos generated, prompts submitted, and interaction data
• Payment Information: Billing details processed securely through our payment providers
• Technical Data: IP address, browser type, device information, and cookies

3. How We Use Your Information

We use your information to:

• Provide and maintain our video generation service
• Process your video generation requests
• Manage your account and provide customer support
• Process payments and prevent fraud
• Send you service updates and important notices
• Improve and optimize our services
• Comply with legal obligations

4. Data Storage and Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Your data is stored securely using industry-standard encryption and security practices.

Videos you generate are stored temporarily and may be retained for the duration of your account or as required by law. You can request deletion of your generated content at any time.

5. Data Sharing

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party companies that help us operate our service (e.g., hosting, payment processing)
• AI Service Providers: OpenAI and other AI providers to process your video generation requests
• Legal Requirements: When required by law or to protect our rights

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at theunmeid@gmail.com

7. Cookies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact: